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Customer Centricity and Digital Transformation, an unattainable utopia?

by Vicente Navas | Oct 2, 2019 | Uncategorized

“The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.” Peter Drucker  “There is only one boss. The customer. And he can fire everybody...

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  • Customer Centricity and Digital Transformation, an unattainable utopia?

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