Leisure and tourism
___________Segmentation of the Sun and Beach Tourist
INITIAL SITUATION
Our client wanted to segment the tourist profile in order to gain an understanding of their needs, expectations and motivations and improve the competitiveness of the destination beyond the common denominator of good weather and relaxing, and so continue to be a competitive enclave.
METHODOLOGY
Qualitative research by conducting in-depth, paired interviews with different tourist profiles from Spain, the UK, Germany and Norway.
OBJECTIVES AND RESULTS
Twelve different tourist profiles were identified. Within the sun and beach tourist two large groups were found: the passive tourist and the active tourist, which in turn were broken down into more specific subgroups and which revealed their motivations to travel.
Insights were identified that the brand needed to incorporate into their range of products to make it more attractive and modern for each tourist profile.