{"id":882,"date":"2019-10-22T07:03:00","date_gmt":"2019-10-22T07:03:00","guid":{"rendered":""},"modified":"2025-12-02T09:43:58","modified_gmt":"2025-12-02T09:43:58","slug":"decision-making-estas-resolviendo-los-problemas-adecuados","status":"publish","type":"post","link":"https:\/\/hamilton.global\/en\/decision-making-estas-resolviendo-los-problemas-adecuados\/","title":{"rendered":"Decision Making, are you solving the right problems?"},"content":{"rendered":"<p><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">One of the main problems of some brands is that they fall into a short-term tacticism that does not help the global strategy of a company. The tendency to a certain improvised speed in a search for solutions confuses the market, the current consumer, the potential consumer and, above all, destabilizes the strategic path of a brand, in addition to paralyzing the creativity of lateral thinking that in many cases is the solution. in the pause and in rethinking the business in a differential way.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">From the reality of \u201cinsights\u201d we can define some steps that I list below, which I consider essential to escape this short-term tacticism.<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 1: Segment your current and potential customers.&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Define their needs and motivations through different behavioral patterns and focus on those segments where you can add value as a brand. Going to all segments is not an option nor is attacking unrealistic segments no matter how much potential they have. Do not attack what you cannot propose to the market. This segmentation will help you define your brand and your brand portfolio if you have several territories to attack.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 2: Segment your competition.&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Do you have a segmentation map of your competition? Do you know who they are attacking? Your value proposition? Your positioning? Who are your competition&#039;s current clients? And the potentials?&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 3: Identify your macro competence environment&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">It is key to identify any product or service that could become a substitute for yours, whether it is close or far from your defined competency \u201cmindset\u201d. One of the big mistakes of brands is to think about their closest competition and not about substitute or parallel marketing elements that are a real threat in your market.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 4: Identify the \u201cPains\u201d&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Identify those key points of improvement in the definition of the entire purchasing and consumption experience of your product or service. With each element of improvement you will be able to isolate the experiential strategy and focus on what is truly important.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 5: Look around you, what is being done well in other sectors?&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Do not focus solely on your sector, analyze the \u201cbest practices\u201d of other sectors that serve as inspiration to complete the purchasing and\/or consumption experience, definition of key segments or analysis of brand positioning and communication.<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 6: Involve your entire team with potential&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">As we do with competition, it is interesting to involve middle managers with potential in problem solving. That the vision is not only of \u201ctop management\u201d but extends to part of the organization with less strategic contamination.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 7: Create a long-term framework&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Strategy, strategy and more strategy, don&#039;t stay in the next 3,6 or 12 months. Design a business plan of potential segments to cover their needs, define the product and service strategy for this and get ahead of others.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 8: Ask yourself what is missing in your company&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Going through human resources with necessary profiles, to marketing tools that are not being used, to Kpi&#039;s that are not being measured. Define all the arsenal that your company lacks to generate information value and with enough talent to solve it.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><b>Step 9: Use Decision Making tools&nbsp;<\/b><\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Whether through segmentation and clustering tools, own decision tools such as Conjoint Analysis, Turf, MaxDiff. Kano Drivers Analysis, Trade off Modeling or prediction tools like Neural Networks, Bass Difussion Model, etc.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Step 10: Do \u201cA\/B testing\u201d with solutions&nbsp;<\/span><\/b><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Once the solutions are defined, perform as many A\/B tests as necessary to optimize your value proposition.&nbsp;<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">These steps are only a reflection on the decision-making structure and how, through market research, we can help define it together to optimize the process. We are in an era of acceleration, but strategy must continue to be part of the analytical ability to find out if we are solving the right problems for the brand. Let short-termism neither win nor convince.<\/span><br \/>\n<span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\"><br \/>\n<\/span><b><span style=\"font-family: 'arial' , 'helvetica' , sans-serif;\">Jordi Crespo<\/span><\/b><\/p>\n<span class=\"et_bloom_bottom_trigger\"><\/span>","protected":false},"excerpt":{"rendered":"<p>One of the main problems for some brands is that they fall into a short-term tactical approach that doesn&#039;t contribute to a company&#039;s overall strategy. The tendency toward a certain improvised speed in the search for solutions confuses the market, current and potential consumers, and, above all, destabilizes a brand&#039;s strategic path, [\u2026]<\/p>","protected":false},"author":2,"featured_media":2511,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Decision Making, \u00bfest\u00e1s resolviendo los problemas adecuados? -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hamilton.global\/en\/decision-making-estas-resolviendo-los-problemas-adecuados\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Decision Making, \u00bfest\u00e1s resolviendo los problemas adecuados? -\" \/>\n<meta property=\"og:description\" content=\"Uno de los principales problemas de algunas marcas es que caen en un tacticismo cortoplacista que no ayuda a la estrategia global de una compa\u00f1\u00eda. 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